HEALTHCARE PERFORMANCE is able to design workshops to meet your specific requirements in order to support team or organisational development.

Here are some examples of workshops already available:

Work-life balance

• Research has shown that employees who have a good balance between work and home life are more productive and efficient at work. This workshop offers understanding, assessment and practical exercises to implement a good balance.

Career planning (Learn to love the job you have)

• This workshop avoids boredom and burnout by using the four stage planning approach to careers, with career planning exercises at each stage, so the individuals within a team can learn how to develop their career, within an organisation.

Career planning, Foundation Year applications and Elective planning

• We are currently running a series of lectures in association with Wesleyan Medical Sickness for medical students, to assist them with their career planning. The lectures will help students to apply for their Foundation Year, get the most from their electives and use a four stage career planning approach to their futures. To find out more about Wesleyan Medical Sickness go to: www.wesleyan.co.uk .

The management workshop

• leadership
• working in a team
• management skills
• managing meetings
• when things go wrong
• risk management
• essential medico-legal matters.

Surviving in the NHS

• Identifying bullies (jerks in the workplace), coping with jerks, and how to avoid becoming a jerk
• Dealing with life in a stressful environment
• Learning about the stressors of high pressure medical work
• Learning to differentiate effective from pathological coping strategies.

Transition from junior doctor to consultant

• Understanding the consultant role
• Dealing with complainants and investigating SUIs
• Constructive confrontation techniques
• Multi-disciplinary team work skills
• Understanding accountability
• How managers think.

Transition from work to retirement

• Many senior doctors look forward to the day they will retire, but when it happens, are left feeling lost and unfulfilled. Doctors’ whole identity is frequently enmeshed with being a doctor. If you ask a doctor what they do, they say ‘I’m a doctor’. Role and status are more important than function. When this aspect of their lives ceases, some doctors struggle to come to terms with retirement. But with some planning and forethought this process can be enjoyed and celebrated.
• We use the four stage methodology to help them come to terms with their situation and plan for the future.

Communications skills

• We employ the Calgary-Cambridge Model for doctor-patient communication
• Delegates are videoed and receive feedback on their performance in case scenarios.

We are currently running a series of workshops with The Medical Defence Union on communication skills with patients and with colleagues, as well as preparing trainees for their first consultant posts.
To find out more go to: http://www.the-mdu.com/section_Hospital_doctors_and_specialists/topnav_Our_services_5/nav_Education_and_Training_4/subnav_Communication_Skills_Workshop_2.asp