The causes of poor personal conduct or the breakdown of effective relationships between doctors and their employers are many and varied.
However, underlying most are two root causes:
• On the part of the individual doctor, neglected personal development
and consequent boredom and isolation
• On the part of the employer, an unwillingness to engage and actively
manage medical staff.
HEALTHCARE PERFORMANCE can work with doctors as individuals or teams and can work with individual managers or boards to diagnose the causes of personal conduct problems or poor relationships between doctors and other healthcare staff.
Techniques can include psychological profiling, assessment of group dynamics, and interpersonal skills assessment of individuals and teams. Having made the diagnosis we can offer practical solutions for individuals, dysfunctional teams or even the whole organisation, designed with your particular issues and outcomes in mind.
Where we find high levels of demotivation and cynicism in dysfunctional teams, we believe an approach based on encouraging work on solutions rather than problems can be very effective. Affirming what is good and amplifying what works well often helps increase the confidence of team members that they can work their way out of their difficulties.